We have contracted with 3PlayMedia as our primary closed caption provider. 3PlayMedia uses both an automated and human element to caption the files with 99.6% accuracy.
- Instructional videos used by Students in Courses: $1.90/minute. Departments must cover 25% of the cost, and we have central funding to cover the other 75%. Departments end up paying $0.48/minute to caption video.
- Non-Instructional videos: $1.90/minute - Departments must cover 100% of the cost.
An Instructional video is defined as a video that is used for teaching purposes with students in a for-credit course. All other videos would be classified as a non-instructional video.
Standard Processing Time: 4 Business Days (Expedited services are available at an additional cost)
Requesting: Contact the Learning Technology Center to request captions.
Meetings that are recorded "in the cloud" are automatically captioned at no additional fee with 70% to 80% accuracy. These captions are available by default when you playback the recorded meeting. Captions can be edited by the meeting host.
Standard Processing Time: 2 - 3 times the length of the meeting. (30 minute meeting - available in 60 - 90 minutes. Rare cases it may take up to 24 hours.)
Requesting: Webex: Automatic Transcription / Captioning of Recorded Meetings
With Kaltura, users can request for mechanical captions at no fee with 70% to 80% accuracy. Captions can be edited by the video file owner in Kaltura.
Standard Processing Time: Completed in under 24 hours.
Requesting: Kaltura Mechanical Captioning